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Returns and FAQ:

What is the cutoff for Christmas orders?

Orders placed by noon (PT) on December 1st should arrive in time for Christmas.

 

When will my order ship?

Orders are shipped via USPS Priority Mail. Once your order has shipped, you will receive an email with your USPS tracking number. Orders usually arrive within 2 to 3 weeks. Shipping rates are determined through the USPS calculator. If you have chosen “Free Shipping” (enabled when you purchase items sub-totaling $75 dollars or more) your items may arrive by either USPS First Class Mail or USPS Priority Mail, at the discretion of the warehouse.

 

What if it is damaged/defective?

If your order arrives damaged or defective, please let us know within 48 hours of receipt of your order and we will ship you a replacement and include a prepaid shipping label for you to return the damaged/defective merchandise.

 

Please send returns and exchanges to:

Third Eye Color Therapy

4050 Harlan Street

Emeryville, California 94608

 

What payment methods do you take?

American Express / Visa / MasterCard / PayPal